Ryan Lonergan
Bozeman,MT
Summary
Proven to excel in fast-paced environments. I bring a blend of exceptional customer service and organizational skills which have been honed at Yellowstone Club. My expertise includes safe food handling, effective conflict resolution, ensuring customer satisfaction and operational efficiency. I also take pride in having positive interactions with clientele through dedicated service and meticulous attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
On-Call Banquet Server
Yellowstone Club
Big Sky, MT
08.2021 - Current
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Assisted customers with tailored recommendations for food and drink selections.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Provide friendly, courteous service to customers throughout the duration of their meal.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Lumber Yard Worker
Kenyon Noble Lumber And Hardware
Bozeman, Montana
06.2020 - 08.2020
- Secured items in truck by strapping over protective padding.
- Stacked material in a safe manner on pallets or racks ready for shipment.
- Assisted customers with selecting materials for their projects.
Outside Service Representative
Valley View Golf Course
Bozeman, MT
04.2018 - 08.2018
- Assisted customers with selecting the right product for their needs.
- Greeted customers upon arrival and provided excellent customer service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Bachelor of Science - Psychology
Montana State University
Bozeman, MT05-2024
Minor - Sociology-Criminology
Montana State University
Bozeman, MT05-2024
High School Diploma -
Bozeman High School
Bozeman, MT06-2019
Skills
- Exceptional customer service
- Safe food handling
- Alcohol serving certification
- Cleanliness and organization
- Conflict resolution
- Food plating techniques
- Table setting proficiency
Affiliations
- Montana State University Football Team, D1 athlete- (2019-2025).
- Hobbies- fly fishing, snowboarding, hiking, and boating.
Accomplishments
- Graduated from Montana State University with Honors
Certification
- TIPS Certification
Volunteering
- Over 60+ hours of community service through Montana State University Football Program
References
References available upon request.
Timeline
On-Call Banquet Server
Yellowstone Club
08.2021 - Current
Lumber Yard Worker
Kenyon Noble Lumber And Hardware
06.2020 - 08.2020
Outside Service Representative
Valley View Golf Course
04.2018 - 08.2018
Bachelor of Science - Psychology
Montana State University
Minor - Sociology-Criminology
Montana State University
High School Diploma -
Bozeman High School
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