Ryan Lyell
Wayne,MI
Summary
To obtain a position in a company where I can grow and improve what I have learned and learn new skills. I am a very hard working person, always on time and very rarely ever call off. I will be an asset to your company if you allow me the opportunity.
Overview
12
12
years of professional experience
Work History
Food Delivery Driver
Grubhub for Drivers
09.2023 - Current
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Navigated efficiently through various routes for timely food deliveries.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Self Employed
E-commerce business
01.2020 - 07.2023
- I ran my own company for 3 years selling collectibles on Shopify & Etsy.
- Money Management & Inventory Restock
- Marketing & Web Development
- Utilized market knowledge of ecommerce industry, supporting company sales goals and objectives.
- Self-motivated, with a strong sense of personal responsibility.
HVAC Counter Sales
Williams Distributing
10.2018 - 09.2020
- I worked the front desk of an HVAC supplier warehouse, operated a forklift, and quickly picked up on the inventory number systems
- I dealt with HVAC companies, handling large orders and pulling their orders
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Parts Specialist Manager
COLONIAL HEATING & COOLING
06.2017 - 10.2018
- I helped with answering phones and assisting customers, ordering parts for HVAC, appliances and setting up routes for technicians.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Streamlined ordering processes for faster turnaround times, improving overall efficiency within the department.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Auto Detail Manager
The Detail Shop
01.2012 - 05.2017
- I worked my way up from a basic detailer to manager, running the whole shop while the owner focused on other locations
- Managed a team of 8-10, handled payroll, and performed tasks like opening the shop and acquiring new clients.
- Enhanced customer satisfaction by providing top-notch auto detailing services and addressing concerns promptly.
- Streamlined the auto detailing process, reducing turnaround time and increasing overall productivity.
- Managed a team of detailers, ensuring consistent quality and timely completion of tasks.
- Developed and implemented effective training programs for new hires to enhance their skills and knowledge in auto detailing.
- Maintained high levels of communication with clients, resulting in repeat business and positive word-of-mouth referrals.
Education
Medical Assistant Degree in Medical Assisting - Medical Assisting
Dorsey Medical School
Southgate, MI06.2011
High School Diploma -
Southgate Anderson High School
Southgate09.2007
Skills
- Customer Service
- Problem Solver
- Retail Sales
- Detailing
- Telemarketing
- Inventory Control
- Upselling
- Payroll
- Buffing
- Microsoft
- Management
- E-Commerce
- Forklift
- Merchandising
- Order Picking
- Customer Communication
- Marketing
Timeline
Food Delivery Driver
Grubhub for Drivers
09.2023 - Current
Self Employed
E-commerce business
01.2020 - 07.2023
HVAC Counter Sales
Williams Distributing
10.2018 - 09.2020
Parts Specialist Manager
COLONIAL HEATING & COOLING
06.2017 - 10.2018
Auto Detail Manager
The Detail Shop
01.2012 - 05.2017
Medical Assistant Degree in Medical Assisting - Medical Assisting
Dorsey Medical School
High School Diploma -
Southgate Anderson High School
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