Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Marzoll

Oakham,MA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

3
3
years of professional experience

Work History

Shift Leader

Dunkin' Brands
07.2022 - 06.2023
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Landscaper

Self-employeed
01.2021 - 01.2022
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.


Housekeeper

Self-employeed
01.2020 - 01.2022
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Education

GED -

Quinsigamond Community College
Worcester, MA

Skills

  • Production Scheduling
  • Production Reporting
  • Customer Service Management
  • Equipment Troubleshooting
  • Staff Education and Training
  • Issue Resolution
  • Client Service
  • Training Assistance
  • Problem-Solving
  • Team Leadership

Timeline

Shift Leader

Dunkin' Brands
07.2022 - 06.2023

Landscaper

Self-employeed
01.2021 - 01.2022

Housekeeper

Self-employeed
01.2020 - 01.2022

GED -

Quinsigamond Community College

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Ryan Marzoll