Ryan McCloskey
Penndel,PA
Summary
Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Accountable Retail Associate demonstrating a high level of ownership and initiative. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Director
Acme Markets, Inc
10.2022 - Current
- Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
- Checked employee break times and schedule adherence.
- Drove branch sales to achieve Number% ranking among Number locations company-wide during Timeframe.
- Reported problems with employees, products or service to store manager.
- Supervised employees and different store departments.
- Double-checked product pricing and displays.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Answered questions about store policies and addressed customer concerns.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Liquor Store Manager
ACME Markets
03.2020 - Current
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Established strong vendor/distributor relationships
- Increase in profits of over 150% in quarter 3 of fiscal year 2020, amounting to over 1.5 million dollars in sales
Union Shop Steward
UFCW Local 1360
01.2020 - Current
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Advocated for workers with management.
- Acted as an agent of the Union in within the workplace
Clerk
Acme Markets
02.2012 - 03.2020
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Restocked, arranged and organized merchandise in front lanes to drive product sales
Education
High School Diploma -
Neshaminy High School
Langhorne, PA06.2014
Skills
- Customer satisfaction
- Communication skills
- Team assistance
- Dispute resolution
- Staff Management
- Scheduling
- Policies and procedures
- Adaptability
Additional Information
Volunteer Firefighter (2011-2015)
Certification
- Rope/High Angle Rescue Training - 16 Hours
- Bldg. Const/Non-Combust NFA Training - 16 Hours
- Hazardous Materials Awareness Training - 4 Hours
- Hazardous Materials Operations (HMO) Training - 24 Hours
- Fire Ground Operations Training - 4 Hours
Timeline
Assistant Store Director
Acme Markets, Inc
10.2022 - Current
Liquor Store Manager
ACME Markets
03.2020 - Current
Union Shop Steward
UFCW Local 1360
01.2020 - Current
Clerk
Acme Markets
02.2012 - 03.2020
High School Diploma -
Neshaminy High School
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