Ryan McConnell
Santa Rosa,CA
Summary
Personable Grocery Clerk offering 23 years of experience in front-end and backroom store activities. Demonstrated skill with POS operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. Outgoing worker finding joy in customer service.
Overview
25
25
years of professional experience
Work History
Delivery Driver
NAPA Auto Parts - Sebastopol
10.2024 - 10.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Successfully avoided time delivery delays by carefully planning best routes.
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
05.2024 - 10.2024
- Pulled parts off store shelves to fill customer orders.
- Fostered positive working relationships with regular customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Grocery Clerk
Sprouts Farmers Market Inc, Grocery
03.2023 - 02.2024
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Retrieved items for customers and verified prices.
Grocery Team Lead
Ralphs Grocery Store
10.2000 - 03.2023
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Retrieved items for customers and verified prices.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Resolved problems promptly to elevate customer approval.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
Education
High School Diploma -
HART High School
Santa Clarita, CASkills
- Customer service
- Order picking and processing
- Shopping orders
- Stocking and inventory
- Teamwork and collaboration
- Multitasking and organization
- Customer interaction
Timeline
Delivery Driver
NAPA Auto Parts - Sebastopol
10.2024 - 10.2025
Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
05.2024 - 10.2024
Grocery Clerk
Sprouts Farmers Market Inc, Grocery
03.2023 - 02.2024
Grocery Team Lead
Ralphs Grocery Store
10.2000 - 03.2023
High School Diploma -
HART High School