Ryan McGinley
Darien,IL
Summary
Creative professional with a strong background in graphic design and social media management. Proven ability to develop engaging content and improve visual branding. Eager to leverage skills in content creation and customer engagement to drive impactful marketing strategies. With a background in sports radio and sports writing.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Dicks Sporing Goods
Lombard, Illinois
09.2023 - Current
- Led cashier team in daily operations and customer service excellence.
- Trained new cashiers on register procedures and customer interaction techniques.
- Monitored checkout processes to maintain efficiency and reduce wait times.
- Coordinated team schedules to optimize coverage during peak hours.
- Implemented best practices for maintaining a clean and organized checkout area.
- Assisted cashiers with resolving customer complaints and inquiries.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
Media Intern
Down Town Wheaton Association
Wheaton, Illinois
01.2026 - 05.2026
- Managed and created content for social media platforms, promoting local businesses and community events to enhance audience engagement and raise awareness in Downtown Wheaton.
- Designed professional graphics, flyers, and promotional materials using Canva, improving the organization’s visual branding and creating more engaging online content.
- Developed creative captions and marketing content for Instagram and Facebook posts, helping communicate event information clearly and strengthen community outreach efforts.
- Adapted to new digital marketing tools and completed social media and communication tasks, streamlining workflows while strengthening professional communication and time-management skills.
Head Host
Chillis
Woodridge, Illinois
05.2020 - 08.2023
- Managed guest seating flow to optimize restaurant capacity and minimize wait times.
- Coordinated with kitchen and waitstaff to ensure prompt service delivery, enhancing guest satisfaction.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Resolved guest inquiries and issues to improve overall dining experience.
- Addressed customer complaints by actively listening and providing solutions to enhance satisfaction.
- Built positive relationships with other front-of-house and kitchen staff.
- Tracked seated guests and available seating using reservation software to optimize seating arrangements.
Education
Bachelor of Arts - Multimedia
Elmhurst University
Elmhurst, IL05-2026
High School Diploma -
Downers Grove South
Downers Grove, IL05-2022
Skills
- Customer service
- Team leadership
- Time management
- Multitasking and organization
- Content creation
- Social media management
- Graphic design
- Sports analysis
- Radio Background
Timeline
Media Intern
Down Town Wheaton Association
01.2026 - 05.2026
Cashier Team Lead
Dicks Sporing Goods
09.2023 - Current
Head Host
Chillis
05.2020 - 08.2023
Bachelor of Arts - Multimedia
Elmhurst University
High School Diploma -
Downers Grove South