Ryan Michels
Livonia,Michigan
Summary
Hardworking employee with experience in sales, customer service, cash handling, and leadership. Skilled at solving problems and adapting to new situations. Excited to learn new things and improve current skills. Focused on providing good service and helping the team succeed.
Overview
2
2
years of professional experience
Work History
Shift Leader
McDonald's
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift reports for managers and communicated regularly on goals and progress.
Education
High School Diploma -
Stevenson High School
Livonia, MI05.2023
Skills
- Customer Service Management
- Conflict Resolution
- Team Leadership
- Cash Handling
- Goal Setting and Tracking
- Problem-Solving
- Positive Attitude
- POS System Operation
- Rules Enforcement
Languages
Spanish
Limited Working
Timeline
Shift Leader
McDonald's
08.2022 - Current
High School Diploma -
Stevenson High School
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