Niko Castelli
Framingham,United States
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
6
6
years of professional experience
Work History
Cashier
Liberty's Famous Pizza
Framingham, Massachusetts
01.2022 - Current
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
Customer Service Cashier
Walgreens
Framingham, MA
01.2021 - 12.2021
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Dish Washer
Chipolte
Framingham, MA
01.2020 - 12.2020
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Stocker
Sudbury Farms
Sudbury, MA
01.2019 - 10.2019
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Lifted materials of varied weights on regular basis.
Education
High School Diploma -
Joseph P. Keefe Technical School
Framingham, MA08.2022
Skills
- Customer Service
- Cash handling
- POS systems
- Customer assistance
- Product recommendations
Timeline
Cashier
Liberty's Famous Pizza
01.2022 - Current
Customer Service Cashier
Walgreens
01.2021 - 12.2021
Dish Washer
Chipolte
01.2020 - 12.2020
Stocker
Sudbury Farms
01.2019 - 10.2019
High School Diploma -
Joseph P. Keefe Technical School
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