Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Mount

Stockton,CA

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Overview

28
28
years of professional experience

Work History

Cashier Team Lead

Dollar Tree Stores
11.2017 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Restocked and organized merchandise in front lanes.

Electrical Apprentice

Ray Mount Electrician
06.1999 - 04.2015
  • Enhanced safety measures by diligently following electrical codes and regulations during installations.
  • Streamlined project timelines by effectively collaborating with senior electricians to complete tasks on schedule.
  • Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
  • Efficiently managed inventory of tools and materials needed for projects, ensuring timely completion without delays due to lack of resources.
  • Contributed to customer satisfaction by effectively addressing post-installation inquiries and providing guidance on proper maintenance practices.
  • Fostered strong professional relationships with colleagues and clients, promoting a positive company image through exceptional teamwork and communication skills.

Cashier

Del Taco
02.1997 - 04.1998
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Cashier

Taco Bell
04.1996 - 01.1997
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.

Education

No Degree - Hotel, Motel, And Restaurant Management

College of The Canyons
Valencia, CA

GED -

Simi Valley High School
Simi Valley, CA
08.1995

Skills

  • Customer Service
  • Positive Attitude
  • Merchandise Stocking
  • Safety Rules
  • Manager Support
  • Money Handling
  • Product Restocking
  • Punctual and Reliable
  • Continuous Learning
  • Product Knowledge
  • Attention to Detail
  • Interpersonal Skills
  • Problem Solving

Timeline

Cashier Team Lead

Dollar Tree Stores
11.2017 - Current

Electrical Apprentice

Ray Mount Electrician
06.1999 - 04.2015

Cashier

Del Taco
02.1997 - 04.1998

Cashier

Taco Bell
04.1996 - 01.1997

No Degree - Hotel, Motel, And Restaurant Management

College of The Canyons

GED -

Simi Valley High School

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Ryan Mount