Ryan Nelson

Cashier

Citgo Auto Truck Plaza

05.2003 - 01.2024

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Helped customers complete purchases, locate items, and join reward programs.
Addressed customer needs and made product recommendations to increase sales.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Answered questions about store policies and addressed customer concerns.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Restocked and organized merchandise in front lanes.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Stocked, tagged and displayed merchandise as required.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.