Ryan Reagan
Summary
Proven team collaborator and problem-solver, adept in customer service and analytical problem-solving, with a notable stint at Butler Esports Park. Enhanced visitor experience and operational efficiency through meticulous attention to detail and technical support skills. Demonstrates exceptional time management and listening skills, contributing to positive outcomes in fast-paced environments.
Innovative and analytical team player with knack for problem-solving and positive, upbeat attitude. Possesses solid foundation in engineering principles and demonstrates proficiency in CAD software and mathematical modeling techniques. Committed to leveraging skills to drive impactful and efficient solutions in engineering projects.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Butler Esports Park
08.2022 - Current
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Provided basic technical support for front office equipment, minimizing downtime.
Shelf Stocker
Dollar Tree
07.2022 - 08.2022
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Interacted with guests in friendly and knowledgeable way.
- Unloaded goods imported from delivery trucks
- Flexible in my position and able to work around what is needed in the work environment
Fry Cook
Raising Canes Ohio
06.2021 - 09.2021
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Education
No Degree - Physics And Mechanical Engineering
Butler University
Indianapolis, IN06-2027
High School Diploma -
Columbus Academy
Gahanna, OH06-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Experience with programs such as MATLAB, NX, and LABview
- Analytical problem solving
Languages
Chinese (Mandarin)
Limited Working
Timeline
Front Desk Receptionist
Butler Esports Park
08.2022 - Current
Shelf Stocker
Dollar Tree
07.2022 - 08.2022
Fry Cook
Raising Canes Ohio
06.2021 - 09.2021
No Degree - Physics And Mechanical Engineering
Butler University
High School Diploma -
Columbus Academy
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