Ryan Rice
Vista,CA
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Premier Foodservice. Turf Club Del Mar Racetracks
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with Aloha POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Team Member
Uppercrust Pizza Vista
05.2019 - 08.2022
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Co-Owner
Golden Coast Cuisine
06.2018 - 04.2019
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
Education
No Degree - Business Administration
California State University, San Marcos
San Marcos, CA12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Wine service
- Liquor, wine, and food service
- Warm and friendly
- Team player
Timeline
Server
Premier Foodservice. Turf Club Del Mar Racetracks
07.2023 - Current
Team Member
Uppercrust Pizza Vista
05.2019 - 08.2022
Co-Owner
Golden Coast Cuisine
06.2018 - 04.2019
No Degree - Business Administration
California State University, San Marcos
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