Ryan Robinson
Saint Johns,MI
Summary
Dynamic professional with extensive experience in customer service, communication, and sales. Both as a Package Delivery Driver at UPS, and in Store Management with Furniture Row. Proven ability to enhance customer satisfaction and relationship development. Skilled in time management and problem-solving, consistently achieving operational efficiency while maintaining a clean driving record.
Overview
16
16
years of professional experience
Work History
Package Delivery Driver
UPS
Lansing, MI
06.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
Correctional Officer
Clinton County and Shiawassee County Sheriff
St Johns, MI
11.2015 - 06.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Fire Sprinkler Fitter
DeLau Fire
Lansing, MI
08.2011 - 11.2011
- Minimized downtime during repair work by efficiently diagnosing issues and providing prompt solutions.
- Demonstrated commitment to quality craftsmanship in every aspect of the job, resulting in long-lasting, reliable systems for clients.
- Assisted architects and engineers in designing effective fire suppression systems tailored to specific building needs.
Assistant Store Manager
Sofa Mart
Mishawaka, IN
06.2009 - 08.2011
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Cultivated customer relationships through personalized service and follow-up communication driving repeat business.
- Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
Education
High School Diploma -
St Johns High School
Skills
Customer Service
Communication Skills
Time Management
Sales Experiance
Relationship Developement
Timeline
Package Delivery Driver
UPS
06.2021 - Current
Correctional Officer
Clinton County and Shiawassee County Sheriff
11.2015 - 06.2021
Fire Sprinkler Fitter
DeLau Fire
08.2011 - 11.2011
Assistant Store Manager
Sofa Mart
06.2009 - 08.2011
High School Diploma -
St Johns High School