Ryan Rockwell
Springfield Center,NY
Summary
Began my career in the propane industry in 2000 as a service technician, to include propane delivery and after hours service untill 2012. In 2012, I joined Superior Plus Energy Services as an Energy Solutions Representative, then moved to a Territory Sales Representative, which has led me to my current role of Inside Sales Representative. During my 13 years at Superior Plus, I've held many diverse roles to include training new technicians, drivers as a gold tier trainer, safety champion and deployments to different CSC's as a member of the ACT team.
Overview
26
26
years of professional experience
Work History
Inside Sales
Superior Plus Propane
05.2012 - Current
- Worked closely with team members, contractors and buying groups to generate new leads for customer growth.
- Contact and schedule site visits with customers to inspect propane systems for code compliance and tank placement.
- Utilize Salesforce to complete account set up for new customers.
- Prepare and/or present proposals, contracts to potential and existing customers.
- Assist with scheduling, ordering and installation of propane equipment.
Service Technician
Snyder Propane
02.2000 - 05.2012
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies.
- Diagnosed and troubleshot problems, repairing, and restoring propane equipment.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Trained junior technicians (2012-2024)
- Provided on-call support outside of normal business hours.
- Propane delivery driver (2000-2025) when needed.
Education
High School Diploma -
Cherry Valley-Springfield Central School
Cherry Valley, NY06-1992
CTE Diploma - Building Trades
Otsego Area Occupational Center
Milford, NY06-1992
Skills
- Inside sales
- Commercial sales
- Service technician
- Propane delivery
- ACT member
- Gold tier trainer
- Safety champion
- Salesforce
- CETP 10 and 22
Timeline
Inside Sales
Superior Plus Propane
05.2012 - Current
Service Technician
Snyder Propane
02.2000 - 05.2012
High School Diploma -
Cherry Valley-Springfield Central School
CTE Diploma - Building Trades
Otsego Area Occupational Center
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