Ryan Rodriguez
Bellmore,NY
Summary
Personable and reliable Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Metro Physical Therapy And Aquatics By The Sea
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Trained by receptionists with decades of front desk experience.
Physical Therapist Aide
Metro Physical Therapy And Aquatics By The Sea
08.2021 - 07.2024
- Enhanced patient recovery by supporting physical therapists in providing prescribed therapeutic exercises and treatments.
- Ensured optimal patient care by efficiently setting up therapy equipment according to therapist specifications before each session.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Reduced potential for injury by implementing proper body mechanics when transferring patients between therapy areas or assisting with ambulation.
- Educated patients and their families on proper home exercises, ensuring that they understood the importance of adherence to prescribed regimens for optimal recovery.
FOOD DELIVERY
DOOR DASH (DURING COVID-19)
07.2020 - 01.2021
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Enhanced customer satisfaction by implementing efficient food delivery processes and streamlining operations.
LINE COOK
SMOKIN' AL'S
08.2019 - 12.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
GROUP LEADER
MERRICK WOODS (8+ WEEKS PER SUMMER)
06.2017 - 08.2019
- Supervised 20+ children under the age of 10
- Cultivated relationships with campers, their parents, and fellow staff members
- Utilized effective listening and dynamic interpersonal skills.
- Followed the camp's emergency procedures and was responsible for preparing other group counselors and campers in case of emergency.
Education
Physical Therapist Assistant Associate's Program - Physical Therapist Assistant
NASSAU COMMUNITY COLLEGE
Garden City, NY06.2025
No Degree - Biology
STONY BROOK UNIVERSITY
Stony Brook, NY01.2019
High School Diploma -
JOHN F KENNEDY HIGH SCHOOL
01.2017
Skills
- Customer Service
- Positive Relationship Builder
- Follows all proper safety and confidentiality guidelines
- Excellent communication skills
- Listening Skills
- Telephone Etiquette
- Problem-solving skills
- Appointment Scheduling
- Cash Handling
- Time Management
- Quick learner
Certification
Certified for the performance of Cardiopulmonary resuscitation (CPR) on adults and minors
Activities
- Completed a full month as an intern at NYU Langone Medical Center where I had experienced the inner workings of the hospital, in its pre- and post-surgical procedure wards, as well as active operating rooms, where I was taught the proper procedures for sterilization before and after surgeries. This was all a part of the "Senior Experience" program, where many of the school's seniors had to intern in a field that he or she had felt reflected their desired career path.
- Registered tens of hours of school-required community service hours at the Beth Abraham nursing home in Bronx, NY
- Performed in symphonic and marching bands for three years, even performing at Walt Disney World in 2017
- Currently participating in multiple intramural sports leagues across Long Island
- Interested in the reading and collection of books
Hobbies
-Learning Spanish
-Plays Guitar, Bass, and Trumpet
-Avid Fiction and Non-Fiction Book Reader
Timeline
Front Desk Receptionist
Metro Physical Therapy And Aquatics By The Sea
07.2024 - Current
Physical Therapist Aide
Metro Physical Therapy And Aquatics By The Sea
08.2021 - 07.2024
FOOD DELIVERY
DOOR DASH (DURING COVID-19)
07.2020 - 01.2021
LINE COOK
SMOKIN' AL'S
08.2019 - 12.2019
GROUP LEADER
MERRICK WOODS (8+ WEEKS PER SUMMER)
06.2017 - 08.2019
Physical Therapist Assistant Associate's Program - Physical Therapist Assistant
NASSAU COMMUNITY COLLEGE
No Degree - Biology
STONY BROOK UNIVERSITY
High School Diploma -
JOHN F KENNEDY HIGH SCHOOL
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