Ryan Roig
Josephs Lock & Safe
Leicester,MA
6
years of professional experience
Dedicated Security Professional specializing in lock and key services. Expertise in maintaining and repairing locks to enhance client safety and security. Proven skills in key cutting, lock installation, and emergency lockout assistance, showcasing reliability and trustworthiness.
Work History
Locksmith
1 Year 6 Months- Installed and repaired various lock systems to enhance security for residential and commercial clients.
- Assisted customers in selecting appropriate locking solutions based on security needs and preferences.
- Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
- Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
- Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need's
Outside Sales Representative
2 Years 6 Months- Developed and maintained strong client relationships to drive sales growth and customer satisfaction.
- Delivered product presentations and demonstrations to effectively communicate value propositions.
- Conducted market research to identify new business opportunities and competitive advantages.
- Collaborated with cross-functional teams to align strategies and optimize sales processes.
In House Locksmith
2 Years 6 Months- Built strong relationships with suppliers leading to timely delivery of quality materials at competitive prices.
- Stayed up-to-date on industry advancements through ongoing education, certification renewals, and attending trade shows or seminars.
- Communicated with customer about specific security needs, adapting plans to meet needs and budget constraints.
- Used key cutting machines to duplicate or cut new keys.
Shipping and Receiving Clerk
2 Years 4 Months- Coordinated inbound and outbound shipments to ensure timely processing and delivery.
- Operated shipping software to track inventory levels and manage order fulfillment efficiently.
- Inspected incoming goods for quality assurance and compliance with company standards.
- Maintained accurate records of shipments, receipts, and inventory transactions in databases.
- Trained new staff on safe handling procedures and best practices for shipping operations.
- Oversaw inventory management, reducing discrepancies through regular audits and cycle counts.
- Handled day-to-day shipping and receiving overseeing more than 45 packages per day.
Education
High School Diploma
Skills
Interpersonal communication
Problem-solving
Critical thinking
Positive demeanor
Lock installation
Project coordination
Active listening
Positive attitude
Timeline
Locksmith
Josephs Lock & Safe
02.2025 - CurrentRead More
Outside Sales Representative
RA Graham Co Inc
08.2022 - 02.2025Read More
In House Locksmith
RA Graham Co Inc
08.2022 - 02.2025Read More
Shipping and Receiving Clerk
RA Graham Co
04.2020 - 08.2022Read More
Woodstock High School
High School Diploma
Read More