Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Saller

21 Wepawaug Dr Milford,CT

Summary

Experienced customer service leader able to generate leads, connect with customers and close sales. Known for providing unparalleled support to discerning clients. Bringing 10 years of related experience combined with dedication to continuous improvement and personal achievement. Looking to expand my skill set into different industries and opportunities to further grow by career goals.

Overview

13
13
years of professional experience

Work History

Delivery Driver

FedEx
Stratford, CT
01.2021 - Current
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Located and selected merchandise to verify specifications.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.

Insurance Agent

Buzz Howe Agency Inc
Milford, Connecticut
05.2013 - Current
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Maintained a pleasant and cordial attitude at all times, even when issues arose.
  • Cultivated professional relations to ensure long-term profitable partnerships.
  • Provided quick turnaround time when customers called with questions, usually within 2 hours.

Food Runner

Stonebridge Restaurant
Milford, CT
04.2011 - Current
  • Coached newly hired employees to train them on the restaurant's process flow and safety procedures.
  • Immediately bussed tables when guests left to prepare for the next party.
  • Provided outstanding customer service to every guest according to Stonebridge's guidelines.
  • Pitched in to help by washing dishes, glasses and cutlery when the kitchen staff became overwhelmed.
  • Delivered entrees to tables and made sure each guest received the correct menu items.
  • Offered insight into menu items to answer customer questions.
  • Emphasized fast, friendly customer service.

Education

High School Diploma -

Notre Dame High School
West Haven, CT
05.2010

Some College (No Degree) -

Keene State College
Keene, NH

Skills

  • Relationship building
  • Complaint handling and resolution
  • Organized
  • Building strong relationships
  • Analyzing data
  • Thrives under pressure
  • Self-motivated
  • Excellent communication skills
  • Managing risk
  • Fully proficient in Excel, Word, PowerPoint
  • DOT and safety compliance
  • Quality assurance standards
  • Experienced with tools and mechanical knowledge from working on my own cars and motorcycles

Timeline

Delivery Driver

FedEx
01.2021 - Current

Insurance Agent

Buzz Howe Agency Inc
05.2013 - Current

Food Runner

Stonebridge Restaurant
04.2011 - Current

High School Diploma -

Notre Dame High School

Some College (No Degree) -

Keene State College

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Ryan Saller