Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing efficiency, reducing costs and transforming customer service standards through a high attention to detail and an understanding of the customer's needs. Experienced in leading and supervising administrative, marketing, production, field, and sales teams with an engaging demeanor, and proven success working in the most demanding environments.
Fenster Components has grown to be the leading manufacturer of after-market window replacement sash, window hardware, and various other window repair components selling exclusively online with nationwide distribution.
Oversee all aspects of business operations including:
Established and maintained a successful business of 24 years by identifying market needs and creating new products and services.
Through the development, launch, growth, and sale or transition of multiple entities have built a reputation of integrity, innovation, perseverance, and longevity in the home improvement space.
Implemented processes and operational procedures to optimize productivity, reduce waste, and maximize profitability while maintaining an effective, talented team.
Maintained a vision of growth and expansion into multiple areas of residential construction, home improvement and product sales and service through franchising, distribution, and development.
Window Makeover pioneered window repair in central Indiana by offering a professional repair alternative to the traditional thought of window replacement by implementing innovative methods, securing it's supply chain through internal manufacturing, and offering clients options that fit their budget.
Oversee all aspects of business operation including:
Provided 3rd party warranty service labor for multiple local Indianapolis area home builders.
Shared ownership with two partners performing light remodeling and home repair services in and around the Muncie area.