Ryan Shannon
Spokane Valley,WA
Summary
Results-driven Internet Sales Manager with proven leadership in online sales and CRM software. Achieved top sales performance and maintained high customer satisfaction scores through effective client relationship management.
Overview
9
9
years of professional experience
Work History
Internet Sales Manager
George Gee Kia
Liberty Lake, WA
06.2021 - Current
- Top closing salesman averaging 190 vehicles over the last three years while managing over 120 internet leads per month.
- Constantly building strong client relationships and maintaining above nation CSI scores resulting in multiple referrals and repeat business.
- Internally promoted to Internet Sales Manager from sales consultant by proven leadership, accountability, and trust while a month over month top performer.
- Finished top 3 in sales in 2023 and 2025, one for the entire dealership and one for Kia.
Sales Consultant
Billion Auto Group
Bozeman, MT
10.2019 - 06.2021
- Top closing consultant finishing fifth in total sales first year in industry.
- Enhanced customer engagement through personalized follow-up and relationship building.
- Streamlined sales processes to improve efficiency and drive higher conversion rates.
- Provided sales and customer service assistance to walk-in traffic
Service Manager/Driver
Simkins-Hallin
Bozeman, MT
12.2016 - 10.2019
- Led service operations to enhance customer satisfaction and streamline processes.
- Manager of 10 technicians scheduling residential and new construction repairs and installs across Greater Southwest Montana.
- Began as a driver delivering doors, windows, trim, and cabinets on time and with precision all over Montana.
- Promoted to van lead front lining major drop offs and being point of contact to homeowners and contractors.
Education
Bachelor of Science - History
Montana State University
Bozeman, MT12-2016
High School Diploma -
Mountlake Terrace High School
Mountlake Terrace, WA06-2012
Skills
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Digital marketing
- Social media marketing
- Inventory management
- Inbound call management
- Price quoting
- Customer education
- Negotiation
- Social media management
- Cold calling
- Lead prospecting
- CRM software mastery
Languages
English
Native or Bilingual
Timeline
Internet Sales Manager
George Gee Kia
06.2021 - Current
Sales Consultant
Billion Auto Group
10.2019 - 06.2021
Service Manager/Driver
Simkins-Hallin
12.2016 - 10.2019
Bachelor of Science - History
Montana State University
High School Diploma -
Mountlake Terrace High School