- Enjoy participating in sports for overall physical and mental well-being
- Watching Movies and TV Shows
- Road Trips
- Animal Care
- I like working with my hands and fixing things
- I like looking at the stars and learning about constellations
- Team Sports
- Hiking
Ryan Short
San Antonio,TX
Summary
Experienced with team leadership, fostering productive and cohesive work environment through clear communication and conflict resolution. Utilizes strategic planning to guide teams toward achieving organizational goals. Track record of improving team performance and driving successful project completion.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Dominos Pizza Inc.
San Antonio, TX
05.2021 - Current
- Delivered orders promptly while maintaining high standards of customer service.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed cash handling and processing transactions accurately during deliveries.
- Assisted in training new drivers on delivery protocols and safety procedures.
- Monitored inventory levels to ensure adequate supply for efficient operations.
- Communicated effectively with team members to coordinate order deliveries smoothly.
Chiropractic Office Assistant
Chirocare
San Antonio, TX
06.2021 - 09.2022
- Managed patient scheduling and appointment reminders to enhance operational efficiency.
- Assisted in maintaining patient records using electronic health record (EHR) systems for accuracy.
- Coordinated communication between patients and chiropractors to ensure effective treatment planning.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Delivered excellent customer service, addressing patient inquiries in person or over the phone with professionalism and empathy.
- Promoted a healthy work culture by serving as the liaison between administrative staff, chiropractors, and patients to resolve any concerns or issues that arose.
Team Leader Manager
Dominos Pizza Inc.
San Antonio, TX
07.2017 - 05.2021
- Led team in achieving operational targets, enhancing overall productivity and efficiency.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Streamlined workflows, reducing process time while maintaining high quality of service.
- Fostered a collaborative environment, encouraging open communication and teamwork among staff members.
- Managed the store through opening and closing shifts while always ensuring team members were following the companies best practices.
- Led employee relations through effective communication, coaching, training, and development.
- Managed inventory orders through our online ordering system as well as maintaining accurate logs of total inventory in store.
- Assisted in the scheduling of staff in line with labor needs.
- Trained new hires as well as prospective GM's
Customer Service Representative
Hot Topic
San Antonio, TX
10.2016 - 01.2017
- Resolved customer inquiries and concerns through effective communication and problem-solving techniques.
- Facilitated smooth transactions by utilizing point-of-sale systems and maintaining accurate cash handling procedures.
- Trained new team members on customer service protocols and operational procedures, enhancing team performance.
- Developed strong product knowledge to provide tailored recommendations, improving customer satisfaction ratings.
Education
Bachelor of Science - Kinesiology
The University of Texas At San Antonio
San Antonio, TX05-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Dependable and reliable
- Workload management
- Employee scheduling
- Performance coaching
- Operational excellence
- Ethical behavior
Accomplishments
- Received 5 Star achievement award at Dominos in November 2018.
- Supervised team of 15-20 staff members.
- Maintained top ranked Dominos store through COVID pandemic
Interests
Timeline
Chiropractic Office Assistant
Chirocare
06.2021 - 09.2022
Delivery Driver
Dominos Pizza Inc.
05.2021 - Current
Team Leader Manager
Dominos Pizza Inc.
07.2017 - 05.2021
Customer Service Representative
Hot Topic
10.2016 - 01.2017
Bachelor of Science - Kinesiology
The University of Texas At San Antonio