Ryan Starbuck
Thornton,CO
Summary
Professional leader with exceptional team leadership qualities and management capabilities. Well-versed in delivering exceptional team communication and customer service. Talented driver of key performance indicators while created a positive working culture.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Under Armour
Thornton, CO
08.2021 - Current
- Partnered with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
- Responsible for leading visual directives including mapping and floor sets
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews with teammates to assess individual progress and set goals for future development.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Sales Lead
Under Armour
Thornton, CO
08.2019 - 08.2021
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Delivered quality customer service while cultivating athlete satisfaction and loyalty.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Cross-trained on different positions to best support team during peak periods.
Sales Associate
Under Armour
Thornton, CO
09.2018 - 08.2019
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma -
Horizon High School
Brighton, CO05.2018
Skills
- Accurate cash-handling
- Mentoring and training
- Meeting and exceeding sales goals
- Customer experience
- Tactful conflict resolution
- Team member motivation
- Opening and closing procedures
- Team building
- Employee coaching
- High-energy attitude
Timeline
Assistant Store Manager
Under Armour
08.2021 - Current
Sales Lead
Under Armour
08.2019 - 08.2021
Sales Associate
Under Armour
09.2018 - 08.2019
High School Diploma -
Horizon High School
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