Ryan Strong
Longmont,CO
Summary
A customer service professional with over 5 years of bar management experience and a concentration in financial operations. Capable of maintaining a professional work persona while also ensuring a positive guest experience accompanied by creating a friendly and welcoming work environment. Also, an extensive background in event management, producing well- organized events while going above and beyond to create a memorable guest experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bar Manager
/Pôr/ Wine House
Louisville, CO
04.2023 - Current
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Created unique and profitable cocktail and wine menu's.
- Increased revenue liquor sales from $1.2m to $1.5m this calendar year.
- Managed monthly P&L reports.
- Created and maintained relationships with representatives and highly accredited wine and whiskey enthusiasts.
- Ensured positive experiences for guests and created a welcoming environment for all staff members.
Tasting Room Associate
Küper Wine Bar
Longmont, CO
12.2022 - 04.2023
- Provided in-depth tasting experiences in alignment with winery standards.
- Communicated with incoming guests to offer assistance and friendly service.
- Answered store and merchandise questions and curated guest experiences.
- Ran weekly inventories.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Advanced wine knowledge.
Assistant General / Bar Manager
Birdhouse
Erie, CO
05.2022 - 12.2022
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Created new menu's seasonally.
- Involved in the hiring/firing of staff.
- Managed weekly P&L spreadsheets.
- Met monthly budget quotas.
- Placed and received inventory orders.
- Oversaw the daily operations of a restaurant.
Bar Manager
Peak Beverage
Denver, CO
05.2021 - 06.2022
- Managed events such as weddings and concerts for attendance counts ranging from 100-3,000 people.
- Managed a staff of anywhere between 2-20 based on the event.
- Created and developed relationships within the staff to maximize performance. Our staff was different every event, therefore, I managed new teams every outing.
- Created and implemented timelines specific to each event while delegating jobs to staff on duty.
- Generated staff reports and evaluations nightly.
- Managed cash bars involved with handling thousands of dollars per event.
Bartender
West Side Tavern
Longmont, CO
06.2017 - 05.2021
- Contributed in the opening of this upscale restaurant starting May 2017.
- Helped the restaurant become critically acclaimed in local newspapers that include The Longmont Daily Times Call, The Daily Camera, and The Denver Post.
- Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
- Optimized bar inventory and storage to effectively meet expected business levels.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
1:1 Special Needs Caretaker
City of Longmont Recreation Dept
Longmont, CO
05.2016 - 09.2018
- Developed professional connections with clients through compassion and comprehensive guidance in daily activities.
- Transported clients to and from planned activities.
- Kept records of children's behavior and progress to provide updates to parents.
- Collaborated with guardians, physicians and teachers to establish individualized goals and build personalized treatment plans.
- Organized oral medications for clients following dosage and schedule requirements.
- Redirected poor behavior using positive reinforcement.
- Assisted clients with personal hygiene, bathing, grooming and dressing.
Education
Bachelor of Science - Finance
University Of Colorado Denver
Denver, CO05.2020
Skills
- Outstanding customer service
- Health codes compliance
- Personal and Corporate Accounting knowledge
- Proficient in Quickbooks
- Proficient with Toast POS
- Staff training and development
- Financial operations
- Diverse beverage knowledge
- Project management
- Cost Control
- Event Coordination
- Vendor Relationship Management
Certification
- EMT Certification - May 2021
- BLS/CPR Certification- Jan 2021
- TIPS (Training for Alcohol Intervention Procedures)
Timeline
Bar Manager
/Pôr/ Wine House
04.2023 - Current
Tasting Room Associate
Küper Wine Bar
12.2022 - 04.2023
Assistant General / Bar Manager
Birdhouse
05.2022 - 12.2022
Bar Manager
Peak Beverage
05.2021 - 06.2022
Bartender
West Side Tavern
06.2017 - 05.2021
1:1 Special Needs Caretaker
City of Longmont Recreation Dept
05.2016 - 09.2018
Bachelor of Science - Finance
University Of Colorado Denver
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