Results-driven shift leader with a strong focus on food safety and customer service excellence. Proven ability to maintain high sanitation standards and resolve conflicts effectively.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Wake Forest, North Carolina
03.2024 - Current
Provided exceptional service while promoting menu items to customers.
Monitored food safety practices and maintained sanitation standards.
Upheld company standards and compliance requirements for operations.
Collaborated with team members to maintain a clean work environment.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Chick-fil-A Team Member
Chick-fil-A
Wake Forest, North Carolina
10.2023 - 03.2024
Ensured high standards of customer service during high-volume shifts, enhancing customer satisfaction.
Provided excellent customer service in a fast-paced restaurant environment.
Interacted with customers to take orders and provide assistance warmly while taking orders, fostering a positive atmosphere for the business.
Accurately processed cash and credit card payments, efficiently returning receipts and change to customers.
Processed cash transactions accurately at the register and processed transactions accurately at the register.
Maintained cleanliness of dining area and kitchen spaces throughout shifts.