Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
Generic

Ryan Tiritilli

Lake Forest,IL

Summary

Dynamic host with a proven track record in optimizing service delivery through innovative system updates and reorganizations. Extensive expertise in customer service is complemented by specialized training in team management. Recognized for approachability and dependability, consistently eager to take initiative and deliver outstanding results. Committed to enhancing guest experiences and fostering a collaborative work environment.

Overview

1
1
year of professional experience

Work History

Host

The Silo Restaurant
05.2025 - 08.2025
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Steward

Deer Path Inn
06.2024 - 08.2024
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Education

Bachelor of Arts - Economics

Miami University At Oxford
Oxford, OH
05.2027

Skills

  • Telephone reception
  • Hospitality and accommodation
  • Dining room management
  • Impression management
  • Customer engagement
  • Guest relations
  • Strong interpersonal skills

Timeline

Host

The Silo Restaurant
05.2025 - 08.2025

Steward

Deer Path Inn
06.2024 - 08.2024

Bachelor of Arts - Economics

Miami University At Oxford

Hobbies and Interests

Gym Workouts, Golfing, Fundraising Events, Playing Sports, Hiking, Running, Adventure Travel

Similar Profiles

CREATE PROFILE