Ryan Torres
Chula Vista,CA
Summary
Accomplished Senior Operations Manager excelling in operations management and strategic planning. Demonstrated expertise in enhancing operational efficiency and employee performance through innovative training programs. Skilled in technology integration and coaching, with a proven track record of fostering stakeholder relationships and improving productivity.
Overview
8
8
years of professional experience
Work History
Senior Operations Manager
United States Air Force
05.2023 - Current
- Collaborated with management to identify 4 specific training needs and 4 develop targeted solutions.
- Oversaw 4 cross-functional teams to seamlessly execute 100 large-scale initiatives.
- Enhanced operational efficiency by 11% through 30 comprehensive training sessions
- Built strong relationships with 55 key community stakeholders through consistent engagement
Training and Development Manager
United States Air Force
07.2022 - 04.2023
- Optimized departmental performance aligning 8 training programs to business objectives.
- Trained 60 employees through 1800 hours of rigorous curriculum in a formal classroom environment.
- Collaborated with 6 team members to support 120 successful educational demonstrations and exercises.
Senior System Engineer
United States Air Force
07.2019 - 06.2022
- Advised management through the complex technical integration of a $5.2M network install.
- Partnered with 5 external stakeholder agencies to deliver technical solutions to 4 customer organizations
- Solved 10 year scope deficit which boosted equipment processing from 25 minutes to .5 seconds.
- Hosted 2 strategic planning conventions for 90 C-suite executives to establish company yearly goals and vision
Lead Test Engineer
United States Air Force
07.2016 - 06.2019
- Led 3 member team to deliver 702 technical demonstrations and trainings to 1.4k clients.
- Provided post-exercise technical support, operation, and data analysis for over 50 customers and agencies
- Mastered 3 new tech products and aligned tech capabilities with client requirements
- Engaged 70 internal and 300 external customers during test phases to support customer requirements.
Education
Master of Science - Engineering Management
National University
La Jolla, CA06.2020
Master of Science - Electrical Engineering
San Diego State University
San Diego, CA05.2016
Skills
- Productivity Improvement
- Operations Management
- Strategic Planning
- Employee Coaching
- Technology Integration
- Class Instruction
- Public Speaking
- Root Cause Analysis
- Generating Requirements
- Test Data Management
Affiliations
- Kiwanis International, Bonita Chapter, Board Member
Timeline
Senior Operations Manager
United States Air Force
05.2023 - Current
Training and Development Manager
United States Air Force
07.2022 - 04.2023
Senior System Engineer
United States Air Force
07.2019 - 06.2022
Lead Test Engineer
United States Air Force
07.2016 - 06.2019
Master of Science - Engineering Management
National University
Master of Science - Electrical Engineering
San Diego State University
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