Ryan Vandenberg
Little River,SC
Summary
Dedicated professional with experience in training and mentoring team members. Strong problem-solving abilities complemented by a focus on organization and team collaboration, ensuring efficient operations and high customer satisfaction.
Overview
11
11
years of professional experience
Work History
Server
Homegrown Hospitality Group
North Myrtle Beach, SC
09.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu recommendations and upselling daily specials to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Processed customer transactions efficiently using point-of-sale systems, minimizing wait times.
- Supported team members during busy shifts by sharing workload and communicating effectively.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Shipment Manager/Sales Manager
Bath & Body Works
North Myrtle Beach, SC
08.2024 - 09.2025
- Monitored shipping documentation for accuracy, preventing delays in order fulfillment.
- Developed process improvements that enhanced overall workflow within the shipment department.
- Built a positive work environment that encouraged collaboration among team members while emphasizing accountability towards individual responsibilities.
- Collaborated with sales and customer service teams to address shipment issues promptly and effectively.
- Operated forklifts, lift trucks, and hand trucks to move items around the warehouse.
- Managed inventory levels, ensuring timely restocking of products for sales floor readiness.
- Implemented safety protocols, enhancing workplace compliance and reducing incidents.
- Trained new staff on shipment processes, improving team efficiency and accuracy.
Server Trainer/Bartender Trainer
Crooked Hammock Brewery (La Vida Hospitality Group)
North Myrtle Beach, SC
09.2021 - 08.2025
- Trained new servers on menu knowledge and service standards, enhancing overall team performance.
- Developed training materials to streamline onboarding process for new hires, improving efficiency.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Collaborated with management to identify training needs and implement effective solutions, driving operational success.
- Evaluated training effectiveness through feedback and performance metrics, refining programs for continuous improvement.
Server/Bartender
Pizzeli's Italian Oven
Little River, SC
03.2016 - 08.2021
- Managed bar operations, including inventory control and maintaining stock levels for optimal service efficiency.
- Developed signature cocktails, contributing to unique beverage offerings and increasing customer satisfaction.
- Trained new staff in menu offerings, drink preparation, and customer engagement techniques to ensure service quality.
- Provided exceptional customer service, enhancing dining experience and fostering repeat business.
- Handled cash transactions accurately, ensuring precise end-of-shift reconciliations and minimizing discrepancies.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Oversaw execution of all opening and closing duties, ensuring building security and alarm systems were properly activated.
Education
High School Diploma -
North Myrtle Beach High School
Little RiverSkills
- POS operation
- Order accuracy
- Transaction management
- Customer upselling
- Calm under pressure
- Problem-solving
- Multitasking and organization
- Task prioritization
- Inventory management
- High energy and stamina
- Strong work ethic
- Reliable and responsible
- Team player
- Cool under pressure
- Positive and professional
Timeline
Server
Homegrown Hospitality Group
09.2025 - Current
Shipment Manager/Sales Manager
Bath & Body Works
08.2024 - 09.2025
Server Trainer/Bartender Trainer
Crooked Hammock Brewery (La Vida Hospitality Group)
09.2021 - 08.2025
Server/Bartender
Pizzeli's Italian Oven
03.2016 - 08.2021
High School Diploma -
North Myrtle Beach High School