Ryan Wilborn
Columbus,OH
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
SoftMoc
01.2023 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Life Insurance Agent
Equis Financial
06.2022 - Current
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Marketed life insurance products to increase customer bases and revenue.
Quality Assurance Technician
T Marzetti
08.2022 - 01.2023
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Inspected finished products for overall quality and adherence to FDA specifications.
Production Worker
Armstrong World Industries
03.2022 - 06.2022
- Start up, operate and shutdown production equipment and periodic lockout / tag-outs to clear line jams or machine repairs
- Follow all safety policies, procedures
- Perform basic operator maintenance checks on production equipment to make sure the production line is able to make quality product, safely
- Perform quality inspections of products to achieve quality standards, minimize rework and contain non-conforming materials
- Read, understand and adhere to daily production schedules
- Make production entries into computer systems
- Perform material handling of raw materials, Goods In Process and finished goods, safely.
Compounder
KDC/ONE
05.2020 - 02.2022
- Stages, verifies, delivers and compounds in the appropriate batching tank all raw materials required for bulk product manufacturing
- Performs all SAP transactions related to the movement of raw materials and bulk product, and ensures accurate inventory balances
- Performs visual quality checks of raw materials, identifies discrepancies and/or adverse chemical reactions and initiates resolution
- Performs calibration and maintenance checks on all compounding equipment and reports any out-of- tolerance variations to management
- Adjusts mixer speeds to accommodate differences in processing equipment and raw material reactions
- Obtains in-process batching samples and delivers to the quality control lab for testing
- Cleans and sanitizes assigned tanks, piping, fittings, pumps and other related equipment in accordance with SOP and WI
- Completes all documentation according to standard operating procedures (SOPs) and work instructions (WI)
- Performs product rework as required
- Operates all processing and powered industrial equipment according to operational procedures, safety requirements and GMP regulations
- Performs all work in a manner that is consistent with the company’s quality system and FDA good manufacturing practices, includes maintaining a clean and orderly area at all times.
Quality Assurance Technician
BIRCHWOOD FOODS
10.2019 - 06.2020
- Perform climate control, defect, and chemical audits
- Collect and run micro swab samples of contact surfaces to ensure that areas were thoroughly sanitized before production operations
- Conduct daily rodent and insect infestation audit to protect plant's cleanliness
- Complete pre-operation sanitation and equipment inspections to ensure a successful production startup operation
- Utilize the FOSS System to measure and troubleshoot batch results, ensuring the integrity of the products uphold FDA and client standards.
Quality Control Technician
National Beverage Corporation
03.2019 - 10.2019
- Chemically managed PH levels of plant's waste water, to adhere to city standards
- Monitored electric, gas and water meters across plant
- Assisted supervisors in tracking quality trends, recommending plans to improve quality and production efficiency
- Analyzed and documented quality information such as seal integrity checks and carbon dioxide pressure
- Took inventory of raw materials such as high fructose corn syrup, sugar, potassium sorbate and citric acid
- Calculated variations in batch sizes in order to prevent overproduction
- Completed Clean-In-Place processes on batch tanks and fillers.
Production/Sanitation Supervisor
Kroger Bakery
09.2017 - 02.2019
- Achieved an excellent rating on all department-wide Safe Quality Food (SQF) & Corporate Food and
- Sanitation inspections 2 years in a row
- Set schedules and rotated employees based on their individual abilities in order to meet daily production demands
- Provided team with solutions and priorities when a process lapse occurred
- Also performed functionality checks on equipment
- Performed monthly zone inspections both within and beyond department
- Ensured team was able to follow Good Manufacturing Processes (GMPs) by having appropriate PPE and understanding SOPs.
Quality Assurance Technician
Kroger Bakery
03.2015 - 09.2017
- Performed inbound defect inspections of produce to ensure FDA and company guidelines were followed
- Evaluated incoming materials for quality and amounts ordered
- Filed claims to corporate on out of standard product
- Performed various in-depth meat inspections prior to distribution to store locations.
Education
High School Diploma -
Eastmoor Academy
Columbus OH06.2009
Skills
- Management
- Project management
- Product management
- Customer service
- Leadership
- Supervising experience
- Software troubleshooting
- Contracts
- Customer relationship management
- Root cause analysis
- Continuous improvement
- Sales
- Analysis skills
- Insurance sales (Less than 1 year)
- Market and Competitor Research
Timeline
Assistant General Manager
SoftMoc
01.2023 - Current
Quality Assurance Technician
T Marzetti
08.2022 - 01.2023
Life Insurance Agent
Equis Financial
06.2022 - Current
Production Worker
Armstrong World Industries
03.2022 - 06.2022
Compounder
KDC/ONE
05.2020 - 02.2022
Quality Assurance Technician
BIRCHWOOD FOODS
10.2019 - 06.2020
Quality Control Technician
National Beverage Corporation
03.2019 - 10.2019
Production/Sanitation Supervisor
Kroger Bakery
09.2017 - 02.2019
Quality Assurance Technician
Kroger Bakery
03.2015 - 09.2017
High School Diploma -
Eastmoor Academy
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