Ryan Yang
Gainesville,FL
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.
Took six years of Spanish spanning across middle school through highschool including getting my International Baccaleaurate Degree and my Seal of Biliteracy in Spanish in the state of Florida
Compassionate and dependable Certified Nursing Assistant with a valid state license and up-to-date CPR certification. Trained in patient care, vital signs monitoring, infection control, and assisting with daily living activities. Eager to begin a career providing quality care and support to patients in a healthcare setting. Strong work ethic, quick learner, and dedicated to making a positive impact as part of a care team.
Proactive and goal-oriented professional with excellent time management and problem-solving skills.
In a professional Fraternity, requiring problem solving skills and the ability to work well with others, managing time and learning new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Hollister.Co
10.2024 - 02.2025
- Assisted customers with inquiries and resolved complaints efficiently.
- Provided product knowledge to enhance customer satisfaction
- Collaborated with team members to maintain store presentation and stock levels.
- Adapted quickly to changing situations
Customer Service Representative
Chopstix Chinese
, FL
01.2022 - 08.2024
- Engaged with customers 60-70 times a day to proactively to create a welcoming shopping environment.
- Managed busy situations effectively and with thought each day
- Responded to customer requests for products, services, and company information as quickly and substantually as possible
Education
Bachelor of Science - Applied Physiology And Kineseology
University of Florida
Gainesville, FL08-2028
Skills
- Certified nursing assistant
- Certified in CPR
- Florida Seal of Biliteracy in Spanish
- Patient relationship building
Affiliations
- Pi Delta Psi Fraternity Inc.
Certification
- CNA - Certified Nurse Assistant
- CPR certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Customer Service Representative
Hollister.Co
10.2024 - 02.2025
Customer Service Representative
Chopstix Chinese
01.2022 - 08.2024
Bachelor of Science - Applied Physiology And Kineseology
University of Florida
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