Ryan Zelaya
Perris,CA
Summary
Proactive and results-oriented, I excelled as a Sales Associate at Fitness 19, significantly enhancing customer engagement and loyalty through exceptional customer service and problem-solving skills. My ability to maintain professionalism in high-stress situations and drive sales by building strong customer relationships showcases my teamwork and collaboration prowess, contributing to a notable increase in sales revenue.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Fitness 19
Perris, CA
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to build rapport and loyalty.
Education
N/A - EMT
Orange Vista High School
Perris, CA05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- CPR/AED Certification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
Timeline
Sales Associate
Fitness 19
08.2023 - Current
N/A - EMT
Orange Vista High School