RYAN E. FANNING

• Identified potential business opportunities through extensive market research and gap analysis, which directly contributed to a 20% increase in lead conversion rates
• Effectively communicated Hotel Engine's value proposition within the unmanaged travel sector while collaborating seamlessly with cross-functional teams to strategically influence and achieve positive customer outcomes.
• Utilized Salesforce, ZoomInfo, and other CRM tools, for project tracking and reporting processes, and conducted data-driven analysis for effective decision-making.
• Established and nurtured positive relationships with key decision-makers, enhancing business opportunities and generating $1.2M in monthly new business revenue, consistently over 150% of Quota.

• Analyzed sales team performance by utilizing Excel spreadsheets, and other CRM tools, and implemented training programs to drive exceptional results, culminating in the successful management of two top-performing teams.
• Consistently achieved quarterly bonuses by adeptly leading high-performing teams to surpass metrics, reaching 1100 estimates with an exceptional 25% estimate percentage.
• Contributed to the organization-wide implementation of a new script and selling technique aimed at boosting sales and facilitating business growth, which directly contributed to a 10% increase in sales figures.
• Implemented strategic sales methodologies and cultivated pivotal client relationships through adept negotiation, consistently surpassing sales targets. Recognized as the Top Performer, generating a robust pipeline of over 1,010 new prospects and driving revenue growth exceeding $1.6 million

• Successfully generated leads by effectively canvassing residential areas, employing door-to-door marketing strategies and closing sales through strategic negotiation, demonstrating the ability to take on new opportunities with a sense of urgency.
• Consistently surpassed quarterly sales quotas by over 110%, demonstrating unwavering consistency, adaptability, and strategic sales acumen pivotal in achieving sustained revenue growth.
• Quickly promoted to a Team Lead position following an exceptional first quarter, showcasing strong leadership skills and a talent for cultivating robust connections among peers and clientele.

• Set a positive tone for the entire dining experience as the first point of contact for incoming guests
• Worked with POS system to place orders, manage bills, and handle complimentary items
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
• Cultivated warm relationships with regular customers.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Consistently achieved sales goals by successfully upselling and cross-selling products.
• Built productive relationships with customers to establish trust, rapport and increase satisfaction.
• Reviewed incoming paperwork for completeness and accuracy, maintaining organized and accessible rental records.
• Greeted customers at rental counter and initiated communication to determine service needs.

• Promoted and enforced skier/rider safety and provided guest service, exhibiting a commitment to safety. Promoted to Team Leader for exemplary performance.
• Demonstrated adaptability by working in varying winter weather conditions.