Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Sales Lead Keyholder
Trademark Car Wash
Forney, Texas
10.2023 - Current
Greeted customers and provided assistance with product selection.
Provided customer service to ensure satisfaction with purchases.
Assisted in training new sales associates on store policies, procedures, and standards of operations.
Maintained a neat, organized, and clean work area throughout the shift.
Greeted customers and answered questions regarding services offered.
Assisted customers with selection of car wash packages and add-on services.
Received payment from customers in exchange for services rendered.
Organized supplies needed for each job including soap, water hoses, brushes, rags.
Resolved customer issues in accordance with company guidelines.
Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
Trained new employees on car wash operations and customer service standards.
Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Cart Staff Member
Hillcrest Country Club
Lubbock, TX
03.2019 - 11.2019
Greeted customers and answered questions regarding golf cart rental policies.
Assisted customers in selecting the appropriate golf cart for their needs.
Conducted pre-rental inspections of golf carts to ensure proper working order.
Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
Performed minor maintenance tasks such as replacing batteries and changing tires.
Ensured that all safety rules were followed by guests during use of golf carts.
Inspected returned golf carts for damage or missing parts before returning them to stock.
Displayed excellent customer service skills while interacting with patrons.
Maintained driving range by collecting and washing range balls and keeping area clean and organized.
Prepared golf carts for use by stocking with towels, pencils and scorecards.
Greeted guests with positive and engaging attitude to promote superior experiences.
Delivery Driver
Edible Arrangements
Lubbock, Texas
01.2017 - 11.2017
Received daily delivery instructions and route assignments from dispatch.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Provided excellent customer service by answering inquiries about products or services being delivered.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Transported and safely delivered items to prevent damage or loss.
Accounts Receivable Specialist / Collections Specialist at Sonny's Enterprises/Sonny's Car Wash Systems/PECO Car Wash SystemsAccounts Receivable Specialist / Collections Specialist at Sonny's Enterprises/Sonny's Car Wash Systems/PECO Car Wash Systems