Ryann Cavens
Denver,CO
Summary
Reliable Shift Leader with 2 years in food service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. High-energy employee ready to empower team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Lead
Sweet Cooie's Ice Cream And Confectionery
04.2022 - Current
- Collaborated with management to develop strategies for improving overall store operations.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Food Handler
Delightfully Dipped
02.2020 - 05.2020
- Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.
- Reduced waste by efficiently portioning ingredients and utilizing proper storage techniques for perishable items.
- Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
- Implemented time-saving techniques for efficient food preparation without sacrificing quality or taste.
- Completed numerous catering orders accurately and punctually, resulting in repeat business from satisfied clients.
- Worked closely with management to identify areas for improvement within the kitchen operations, leading to increased efficiency and productivity.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Received, unpackaged and stored incoming food deliveries.
Education
High School Diploma -
East High School
Denver, CO05.2024
Skills
- Operations Monitoring
- Guest Service
- Staff motivation
- Workplace safety
- Effective communication
- Adaptability and flexibility
Timeline
Shift Lead
Sweet Cooie's Ice Cream And Confectionery
04.2022 - Current
Food Handler
Delightfully Dipped
02.2020 - 05.2020
High School Diploma -
East High School
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