Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Ryann Urey

Chicago,IL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Cake Decorator

Mariano's Grocery Store
03.2022 - 03.2023
  • Designed specialty cakes for weddings, birthdays, and graduations
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts
  • Kept work area safe and sanitized by washing utensils, tools, and countertops
  • Maintained positive relationships with associates and customers to increase productivity

Front Desk Receptionist

Venezia Nail Spa
09.2021 - 03.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
  • Responsible for booking 25 to 30 appointments per shift based on the availability of technicians

Front Counter Attendant

Allegretti's Bakery
05.2021 - 12.2021
  • Welcomed guests and maintained pleasant, friendly and professional demeanor
  • Accurately fulfilled 100+ customer orders per shift
  • Trained new employees on maintaining high standards of customer service during phone orders and customer complaints

Pool Attendant

Anna Montana Water Park And Memorial Pool
06.2021 - 09.2021
  • Managed safety and cleanliness of pool for over 250 people
  • Handled cash registers and funds from admissions
  • Worked closely with managers and other staff members to care for the facility's appearance

Education

High School Diploma -

Resurrection College Prep High School
Chicago, IL
05.2023

Skills

  • Customer Service
  • Leadership
  • Communication
  • Team Management
  • Production and Processing
  • Scheduling Management
  • Active Listening
  • Google Docs
  • Service-Orientation
  • Time Management

Volunteer Experience

Juvenile Diabetes Research Foundation (JDRF)- Illinois Chapter

Team Captain

  • Help my team raise money for our average goal of $10,000 or more
  • Create fundraising opportunities for donator's and team members to spread awareness for Juvenile Diabetes



Timeline

Cake Decorator

Mariano's Grocery Store
03.2022 - 03.2023

Front Desk Receptionist

Venezia Nail Spa
09.2021 - 03.2022

Pool Attendant

Anna Montana Water Park And Memorial Pool
06.2021 - 09.2021

Front Counter Attendant

Allegretti's Bakery
05.2021 - 12.2021

High School Diploma -

Resurrection College Prep High School

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Ryann Urey