Ryann Wimbush
Hueytown,AL
Summary
Dynamic Medical Receptionist with extensive experience at American Family Care, excelling in front desk operations and patient scheduling. Recognized for delivering compassionate customer service while managing high call volumes and maintaining HIPAA compliance. Proficient in medical terminology and adept at creating a welcoming atmosphere for patients and families.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
American Family Care
Hoover, AL
08.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
High School Diploma -
Hueytown High School
Hueytown AlabamaSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Patient registration
Accomplishments
I graduated High School with an Advanced Academic Diploma, a part of the Spanish club, HOSA club, honor graduate, and maintained a 4.0 gpa.
Timeline
Medical Receptionist
American Family Care
08.2024 - Current
High School Diploma -
Hueytown High School