Ryanne Angeles
Charlotte,NC
Summary
Worked in customer service for two years, can handle working under pressure and fast paced environments. Can resolve customer dissatisfaction with professionalism, empathy, and swiftly. Currently a student at CPCC working towards an associate in applied science for nursing. Through my experience I have learned to remain focused and calm while being devoted to helping customers meet their needs. To also maintain a high standard in cleanliness and safety.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Front of House Employee
Panda Express
Charlotte, NC
11.2025 - Current
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization in dining and food preparation areas.
- Assisted with food preparation and assembly of menu items.
- Collaborated with team members to ensure smooth restaurant operations.
- Followed safety and sanitation procedures to ensure food quality.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Assisted with training new front of house employees on procedures and policies.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Adhered to all health code regulations when handling food items or beverages.
Sales Associate
Geathers Enterprises
Charlotte, NC
09.2024 - 11.2025
- Assisted customers with product selection and inquiries.
- Maintained store organization and cleanliness standards.
- Processed sales transactions using point-of-sale systems.
- Greeting customers warmly insuring they leave satisfied and ready for travel
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled customer complaints with empathy and understanding.
- Worked under pressure
Front of House Employee
Panda Express
Charlotte, NC
06.2024 - 08.2024
- Greeted and welcomed customers with friendly and attentive service.
- Resolved any customer complaints or issues promptly with professionalism.
- Adhered to all health code regulations when handling food items or beverages.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Worked with managers to report and resolve customer issues or concerns.
Education
Associate of Applied Science - Nursing
Central Piedmont Community College
Charlotte, NC 08.2023 - 06.2026
Olympic High School
Charlotte, NCSkills
- Customer service
- Works great under pressure
- Time management
- Conflict resolution
- Language proficiency
- Cash handling experience
- Strong work ethic
- Punctuality and reliability
- Problem-solving
- Assertiveness
- Bilingual
- Flexible schedule
Timeline
Front of House Employee
Panda Express
11.2025 - Current
Sales Associate
Geathers Enterprises
09.2024 - 11.2025
Front of House Employee
Panda Express
06.2024 - 08.2024
Associate of Applied Science - Nursing
Central Piedmont Community College
08.2023 - 06.2026
Olympic High School