Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
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Ryanne Panknin

San Antonio,TX

Summary

Top-performing Sales & Service Specialist (5+ years) | Exceeds expectations & drives growth. Strong leader & collaborator. Seeking to build relationships & drive results.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Sales & Service Specialist

Google Fiber
5 2022 - Current
  • Increased customer satisfaction by 10% through personalized service and proactive problem-solving
  • Achieved 110% of quota within the fiscal year by effectively communicating product benefits and building rapport with customers
  • Contributed to a positive team environment through collaboration and knowledge sharing.

Supervisor

Texas Roadhouse
08.2019 - 03.2022
  • Implemented innovative operational strategies that boosted to-go sales by 30% during the pandemic
  • Analyzed and reduced employee turnover rate by 10% through targeted retention initiatives
  • Enhanced customer satisfaction by reducing complaints by 50% through improved customer care practices.

Education

Bachelor of Science in Business Administration -

Northern Arizona University
Flagstaff, AZ

Skills

Customer Experience Management

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Awards

  • Dale Carnegie Leadership Training -NAU
  • Employee of the Month (multiple times) and Nominee for Employee of the year -Texas Roadhouse

Timeline

Supervisor

Texas Roadhouse
08.2019 - 03.2022

Sales & Service Specialist

Google Fiber
5 2022 - Current

Bachelor of Science in Business Administration -

Northern Arizona University

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Ryanne Panknin