Ryanne Panknin
San Antonio,TX
Summary
Top-performing Sales & Service Specialist (5+ years) | Exceeds expectations & drives growth. Strong leader & collaborator. Seeking to build relationships & drive results.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sales & Service Specialist
Google Fiber
5 2022 - Current
- Increased customer satisfaction by 10% through personalized service and proactive problem-solving
- Achieved 110% of quota within the fiscal year by effectively communicating product benefits and building rapport with customers
- Contributed to a positive team environment through collaboration and knowledge sharing.
Supervisor
Texas Roadhouse
08.2019 - 03.2022
- Implemented innovative operational strategies that boosted to-go sales by 30% during the pandemic
- Analyzed and reduced employee turnover rate by 10% through targeted retention initiatives
- Enhanced customer satisfaction by reducing complaints by 50% through improved customer care practices.
Education
Bachelor of Science in Business Administration -
Northern Arizona University
Flagstaff, AZSkills
Customer Experience Management
Team Leadership & Collaboration
Problem-Solving & Decision Making
Proficiency in MS Office Suite (Excel, Word, PowerPoint) and Google suite( Sheets, Docs, Slides)
Conflict Resolution
Interpersonal Communication
Awards
- Dale Carnegie Leadership Training -NAU
- Employee of the Month (multiple times) and Nominee for Employee of the year -Texas Roadhouse
Timeline
Supervisor
Texas Roadhouse
08.2019 - 03.2022
Sales & Service Specialist
Google Fiber
5 2022 - Current
Bachelor of Science in Business Administration -
Northern Arizona University