Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryker Minor

Collierville

Summary

Dynamic and results-driven professional with a strong background in customer service at PetSmart. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for building lasting relationships and maintaining high standards in service delivery. Reliable and punctual, with a commitment to excellence in all endeavors.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Sales Associate

PetSmart
06.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Lawn Care Technician

Self-employeed
05.2024 - Current
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained and serviced lawn care equipment to enhance longevity.
  • Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
  • Developed estimates and presented customers with bids for lawn care services to help with planning.

Auto Detailer

Self-employeed
02.2024 - Current
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.

Education

High School Diploma -

First Assembly Christian School
Cordova, TN

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills

Timeline

Sales Associate

PetSmart
06.2025 - Current

Lawn Care Technician

Self-employeed
05.2024 - Current

Auto Detailer

Self-employeed
02.2024 - Current

High School Diploma -

First Assembly Christian School

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Ryker Minor