Rylan Davison
Walgreens
Great Falls,MT
1
year of professional experience
2
Languages
Early-career shift lead with experience in front-end operations, employee training, and guest service. Skilled in coaching new associates, resolving customer concerns, and maintaining register accuracy. Focused on smooth daily operations, strong team support, and reliable service.
Work History
Shift Lead
1 Year 3 Months- Supervised front-end operations, ensuring smooth customer flow and timely register coverage.
- Monitored cash handling, end-of-day reconciliation, and register accuracy.
- Assisted team members with daily tasks, policies, and store procedures during busy shifts.
- Supported opening and closing routines, maintaining store readiness and security.
- Resolved customer concerns promptly, delivering consistent service and issue resolution.
- Trained new associates on POS systems, service expectations, and operational workflows.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma
Bachelor of Science - Performance And Sports Psychology
Skills
Customer service focus
Guest service
Employee training
Team leadership
Cash handling
Conflict resolution
Employee engagement
Team motivation
Regulatory compliance
Languages
English
Native or Bilingual
Korean
Elementary
Interests
Gym Workouts
Martial Arts
Youth mentor
providing guidance and support to empower the next generation of leaders.
Team Sports
Cooking
Timeline
Shift Lead
Walgreens
06.2025 - 09.2026Read More
Belt High School
High School Diploma
Read More
Grand Canyon University
Bachelor of Science from Performance And Sports Psychology
Read More