Summary
Overview
Work History
Education
Skills
Timeline
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Rylan Simonton

Steamboat Springs,CO

Summary

Adept at navigating high-pressure environments, I enhanced customer satisfaction and operational efficiency at The Coulombine Cafe. My expertise in customer service and proficiency with POS software, coupled with a knack for team collaboration and multitasking, significantly contributed to streamlining dining experiences and supporting seamless service delivery.

Overview

7
7
years of professional experience

Work History

Host

The Coulmbine Cafe
07.2017 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

Associate of Arts - Culinary Arts

Colorado Mountain College
Glenwood Springs, CO
12.2026

Skills

Customer Service

Team Collaboration

Multitasking proficiency

Effective Time Management

Adaptable to change

POS Software

Timeline

Host

The Coulmbine Cafe
07.2017 - Current

Associate of Arts - Culinary Arts

Colorado Mountain College

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Rylan Simonton