Rylan Parker
New Smyrna Beach,FL
Summary
Reliable front desk and guest service professional with experience in patient reception, appointment scheduling, and calm problem-solving. Skilled in communication, professionalism, and Booker, with a strong focus on keeping busy offices and hospitality settings organized. Reliable front desk receptionist with experience in patient service, appointment scheduling, and calendar coordination. Known for clear communication, organization, and staying calm in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Abundant Health
New Smyrna Beach, Florida
08.2025 - 02.2026
- Greeted patients and visitors at Abundant Health front desk, ensuring a positive first impression.
- Welcomed customers with a friendly demeanor at the entrance. and made them feel welcome.
- Answered phone calls and routed messages to appropriate staff members.
- Scheduled appointments and managed calendar changes for clinical providers.
- Verified patient information and updated records in office systems.
Front Desk Receptionist
Spine and Disc Center of America
Altamonte Springs, Florida
01.2025 - 06.2025
- Answered phone calls, routing messages to ensure timely communication with staff.
- Scheduled appointments and managed calendar changes for clinical providers.
- Coordinated communication between patients, medical staff, and administrative teams.
- Collected and organized confidential intake forms for efficient patient visits.
- Verified patient information and updated records in office systems.
- Maintained reception area cleanliness and stocked supplies to ensure smooth front desk operations.
Hostess/Server
The Oxford Sports Pub and Secret Society
Altamonte Springs, Florida
06.2023 - 10.2024
- Greeted guests and guided them to seating in sports pub and secret society dining rooms.
- Served food and beverages to patrons, ensuring accuracy and satisfaction with each order.
- Shared menus and daily specials with diners.
- Addressed seating concerns and service requests with effective communication to enhance guest experience.
Education
Bachelor of Science - Air Traffic Management
Embry Riddle Aeronautical University
Daytona Beach, FL05-2030
High School Diploma -
Lyman Highschool
Longwood, FL05-2026
Skills
- Customer service
- Schedule coordination
- Appointment scheduling
- Reception area upkeep
- Patient interaction
- Calm in stressful situations
- Situational awareness
Timeline
Front Desk Receptionist
Abundant Health
08.2025 - 02.2026
Front Desk Receptionist
Spine and Disc Center of America
01.2025 - 06.2025
Hostess/Server
The Oxford Sports Pub and Secret Society
06.2023 - 10.2024
Bachelor of Science - Air Traffic Management
Embry Riddle Aeronautical University
High School Diploma -
Lyman Highschool