Rylea Washburn
Athens,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Integrity Urgent Care
09.2022 - 10.2024
- Responded to inquiries from callers seeking information.
- Handled assignments independently with good judgement and critical thinking skills.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed incoming mail and messages to relevant personnel without delay.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
Specimen Collector
Sagis
02.2022 - 09.2022
- Labeled and prepared specimens for shipment to laboratory facilities.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Set and oversaw quality assurance guidelines for laboratory work.
- Recorded and analyzed data to produce reports of results.
- Analyzed results using analytical software and created reports.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Printed results reports and submitted for review.
Education
Certification - Health Aide
Trinity Valley Community College
Athens, TX08.2021
High School Diploma -
Brownsboro High School
Brownsboro, TX05.2021
Certification - Health Care
Trinity Valley Community College
Athens, TX05.2021
Skills
- Business Correspondence
- Staff Management
- Multi-Line Telephone Systems
- Travel Planning
- Telephone Skills
- Sorting and Labeling
- Time Management
- Customer and Client Relations
- Verbal and Written Communication
- Reception Desk Management
- Schedule Management
- Organization Skills
- Bank Deposits
- Telephone skills
- Time management
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Office administration
- File management
- Mail handling
- Multi-line telephone systems
Certification
- PT - Phlebotomy Technician
Timeline
Receptionist
Integrity Urgent Care
09.2022 - 10.2024
Specimen Collector
Sagis
02.2022 - 09.2022
Certification - Health Aide
Trinity Valley Community College
High School Diploma -
Brownsboro High School
Certification - Health Care
Trinity Valley Community College
- PT - Phlebotomy Technician
- CNA - Certified Nurse Assistant
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