Enthusiastic professional server eager to contribute to team success through hard work, attention to detail and organizational skills. Clear, flexible understanding in customer service with 3+ years of experience. Motivated to learn, grow and excel in Wimberley Getaways. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Server
Ruston Cattle Co. Steakhouse
Ennis, TX
06.2022 - Current
Explained menu items and suggested appropriate options for food allergy concerns.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Kept register accurate through correct billing, payment processing and cash management practices.
Bussed and reset tables to keep dining room and work areas clean.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Sakura Sushi
San Marcos, TX
02.2022 - 06.2022
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Used slow periods to restock supplies, ice, trays and delivery bags.
Checked identification for minimum age for sale of alcoholic beverages.
Answered customers' questions, recommended items and recorded order information.
Server Trainer
Rooftop 101
Ennis, Texas
02.2021 - 07.2021
Trained new team members on restaurant procedures, menu items and performance strategies.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Sales Associate
180 Designs
Dallas, TX
06.2019 - 08.2019
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Achieved perfect attendance and on-time record.
Completed orders and organized product deliveries to meet customer timetables.
Prepared large cash deposits with zero discrepancies.
Worked alongside retail representatives to enhance product presentations and advertising collateral.