RYLEE CAMPANA
Coral Springs,Florida
Overview
4
4
years of professional experience
Work History
Server
Hampton Social
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Bar Louie, Coconut Creek
05.2022 - 07.2023
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Assistant Office Manager
Parsons Engineering
01.2020 - 05.2023
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Server
Naked Taco
05.2022 - 11.2022
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Open and close restaurant to prepare for future service.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL08.2023
Skills
- Customer Service
- Food Sales and Promotion
- Employee Communications
- Microsoft Word & Powerpoint
Additional Information
Internal Recruitment Assistant
Delta Delta Delta Sorority
- Oversee over 600 incoming potential new members.
- Organize daily schedule for over 150 chapter members.
- Ensure chapter members are prepared for recruitment at all angles.
- Address entire chapter with important information using PowerPoint.
Timeline
Server
Hampton Social
06.2023 - Current
Server
Bar Louie, Coconut Creek
05.2022 - 07.2023
Server
Naked Taco
05.2022 - 11.2022
Assistant Office Manager
Parsons Engineering
01.2020 - 05.2023
Bachelor of Science - Psychology
University of Central Florida