Rylee Jordan
McKinney,TX
Summary
Dynamic Sales Development Representative with a proven track record at Lumio, excelling in customer relationship building and CRM management. Leveraged strategic thinking and Salesforce proficiency to enhance sales strategies, significantly contributing to team goals. Known for exceptional lead qualification and fostering robust client connections, consistently driving sales growth and customer satisfaction.
Offering solid foundation in client relationship management and sales processes, eager to learn and develop in fast-paced sales environment. Brings understanding of lead generation techniques and CRM tools, paired with strong communication abilities. Ready to use and develop interpersonal and organizational skills in Sales Development Representative role.
Overview
2
2
years of professional experience
Work History
Sales Development Representative
Lumio
02.2023 - 10.2023
- Handled inbound calls from leads generated by the outside sales team and marketing efforts, assessing customer roof layouts, stability, creditworthiness, and historical energy usage to determine suitability for solar panel installation.
- Established connections with energy providers to obtain customer electricity bills, ensuring precise energy assessments and tailored solutions.
- Created and updated client records in the CRM system, maintaining accurate and current data for efficient follow-ups and client management.
- Developed and implemented effective sales strategies to convert warm leads into booked team appointments for the closing team, contributing to overall sales performance.
- Participated in weekly team meetings to review performance metrics, enhance outcomes, and share best practices to boost team efficiency and meet targeted goals.
Sales Associate
Pure Barre
01.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelors of Science - General Business - General Business
University of Arizona Online
Online 05-2026
High School Diploma -
Mckinney Christian Academy
McKinney, TX05-2021
Skills
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
- CRM management
- Objection handling
- Strategic thinking
- Email outreach
- Leads prospecting
- Relationship development
- Salesforce proficiency
- Product demonstration
- Marketing support
- Social selling
Timeline
Sales Development Representative
Lumio
02.2023 - 10.2023
Sales Associate
Pure Barre
01.2022 - 12.2022
Bachelors of Science - General Business - General Business
University of Arizona Online
High School Diploma -
Mckinney Christian Academy
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