Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.
Overview
4
4
years of professional experience
Work History
Sales Professional
PANDORA JEWELRY
Melbourne, FL
10.2021 - Current
Helped customers find specific products, answered questions and offered product advice
Received and displayed product shipments on store retail shelves upon delivery
Met merchandise processing standards and maintained organized and accessible work area
Assessed customer needs to provide assistance and information on product features
Developed trusting relationships with customers by making personal connections
Customer Service Specialist / Appeal
Dicks Sporing Goods
Melbourne, Florida
08.2022 - 03.2025
Developed strong customer relationships to encourage repeat business.
Mentored junior team members and managed employee relationships.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Stock Associate
WALMART
Palm Bay, FL
07.2021 - 05.2022
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans
Assisted customers with product, promotion and policy information
Updated pricing and sales signs to promote merchandise
Stocked shelves with new merchandise and checked for outdated or damaged items