Dedicated Retail Professional experienced in cash register operations, merchandise stocking, and customer service. Delivered strong contributions in sales and promotion strategies while mentoring junior employees to enhance performance. Demonstrated organizational skills and proactive teamwork in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Decherd, TN
04.2025 - Current
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Managed cash register operations, ensuring proper handling of cash and credit payments.
Accepted cash and credit card payments, issued receipts and provided change.
Processed customer transactions efficiently and accurately at a fast-casual restaurant.
Provided excellent customer service by greeting guests and addressing inquiries promptly.
Resolved customer complaints with professionalism to enhance overall satisfaction levels.
Trained new cashiers on operational procedures and customer service standards effectively.
Assisted in maintaining a clean and organized dining area for optimal guest experience.
Collaborated with team members to ensure timely food preparation and order delivery.
Supported inventory management by restocking supplies and notifying management of shortages.
Greeted customers and answered any questions they had about the store's products and services.
Restocked merchandise on shelves to maintain product availability and organization.
Volunteer
Franklin County Prevention Coalition
Decherd, TN
04.2022 - Current
Organized community outreach events to promote prevention programs and resources.
Facilitated discussions on prevention strategies with diverse community groups.
Collaborated with local organizations to enhance awareness of substance abuse issues.
Developed educational materials for workshops on healthy lifestyle choices.
Conducted surveys to gather feedback on community needs and program effectiveness.
Host
Western Sirloin Steak House
Decherd, TN
01.2025 - 04.2025
Greeted guests warmly and guided them to their tables.
Managed waitlist efficiently during busy dining hours.
Answered phone calls and assisted with reservations promptly.
Education
Franklin County High School
Decherd, TN
Skills
Cash handling
Cash register operation
POS system operations
Returns processing
Inventory management
Ordering and stocking
Online orders preparation
Sales promotions
Gift card handling
Customer service
Team collaboration
Empathy and patience
Work ethic and integrity
Refund handling
Languages
English
Native/ Bilingual
Accomplishments
Held multiple board spots in the youth prevention coalition