Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rylee Rupp

Brandon,FL

Summary

Dynamic and dedicated professional with a proven track record in customer service at Coldstone. Skilled in point-of-sale transactions and team collaboration, I excel in enhancing guest experiences and resolving inquiries. Known for building strong relationships, I bring effective communication and time management skills to every role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Coldstone
Brandon
07.2025 - Current
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
  • Accurately processed orders and payments using point-of-sale system.
  • Collaborated with team members to maintain cleanliness and organization of dining area.
  • Assisted in training new staff on menu items and service protocols.
  • Handled customer inquiries and resolved issues promptly to enhance experience.

Sales Associate

Aerie
Brandon
09.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales strategies to inform customer decisions.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Collaborated with team members to achieve daily sales goals and maintain store presentation standards.
  • Engaged with customers to gather feedback, contributing to service improvement initiatives.

Babysitting

Liz Bollinger
Riverview
01.2023 - Current
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
  • Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.

Education

High School Diploma -

Strawberry Crest Highschool
Dover

Skills

  • Customer service
  • Point-of-sale transactions
  • Order processing
  • Team collaboration
  • Time management
  • Communication skills
  • Childcare techniques

Certification

I have my Serv safe food safety manager certification from culinary, as well as my animal science certification from veterinary science.

Timeline

Server

Coldstone
07.2025 - Current

Sales Associate

Aerie
09.2024 - Current

Babysitting

Liz Bollinger
01.2023 - Current

High School Diploma -

Strawberry Crest Highschool