Summary
Overview
Work History
Education
Skills
Timeline
Manager

Rylee Singerman

Jupiter,FL

Summary

I am a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Manager

Playa Bowls
04.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Behavior Health Technician

Futures Recovery Healthcare
12.2023 - 05.2024
  • Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.

Front of House Staff Member

Bolay
10.2021 - 11.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Education

Nursing

Palm Beach State College
Palm Beach Gardens, FL

High School Diploma -

Jupiter High School
Jupiter
05.2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manager

Playa Bowls
04.2024 - Current

Behavior Health Technician

Futures Recovery Healthcare
12.2023 - 05.2024

Front of House Staff Member

Bolay
10.2021 - 11.2023

Nursing

Palm Beach State College

High School Diploma -

Jupiter High School

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Rylee Singerman