Rylee Wingerter
Nashville,TN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Small Business Inside Sales Representative
Dell Technologies
08.2022 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Drive net new revenue by averaging 60 outbound contacts per day to reach new customers, while maintaining pipeline customers
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Selected to conduct interviews to identify talent and skills to fulfill open opportunities as well as mentor new hires
Sales Associate
Dillards Department Store
08.2021 - 07.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Strategic Marketing Intern
Epson America
06.2021 - 08.2021
- Researched competitor services and trends for analysis of marketing strategies
- Generated an updated internal Epson website with current marketing assets to create a more user-friendly access to the assets
- Demonstrated enthusiasm and strong communications skills, remaining open to. learning new things everyday
- Completed thorough research into different topics and prepared reports detailing information obtained and relevant insights.
Education
Bachelor of Science - Marketing
The University of Tennessee - Knoxville
Knoxville, TN05.2022
Skills
- Account Acquisition
- Microsoft Excel, Powerpoint, Outlook
- Salesforce CRM
- Pipeline Development
- Relationship Building
- Lead Qualification
- Opportunity Identification
- Cold Calling Expertise
Timeline
Small Business Inside Sales Representative
Dell Technologies
08.2022 - Current
Sales Associate
Dillards Department Store
08.2021 - 07.2022
Strategic Marketing Intern
Epson America
06.2021 - 08.2021
Bachelor of Science - Marketing
The University of Tennessee - Knoxville
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