Ryleigh Swartz
Chesapeake,VA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, notably at Olive Garden. Skilled in cash handling and exceptional customer service, demonstrated through efficient order accuracy and fostering positive guest experiences. Excelled in high-volume dining settings by leveraging strong work ethic and memory retention, significantly improving service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dog Sitter
Self Employed
07.2022 - 12.2023
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
Assistant Manager
Subway
03.2022 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sandwich Artist
Subway
08.2021 - 03.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Online Grocery Associate
Walmart
05.2021 - 12.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Crew & Carhop
Sonic
06.2020 - 05.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Scooper
Baskin Robbins
02.2020 - 07.2020
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Increased sales through upselling additional toppings and menu items to customers.
Education
High School Diploma -
Durango High School
Durango, CO06.2022
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Memory retention
Cleanliness standards
Safe Food Handling
Menu Memorization
Food Running
High-volume dining
Timeline
Server
Olive Garden
12.2023 - Current
Dog Sitter
Self Employed
07.2022 - 12.2023
Assistant Manager
Subway
03.2022 - 06.2022
Sandwich Artist
Subway
08.2021 - 03.2022
Online Grocery Associate
Walmart
05.2021 - 12.2021
Crew & Carhop
Sonic
06.2020 - 05.2021
Scooper
Baskin Robbins
02.2020 - 07.2020
High School Diploma -
Durango High School
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